Alexander Gromnitsky's Blog

Bureaucracy vs. Protestant ethic

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'Bureaucracy and the ethic it generates undercuts the crucial premises of this classic ideology [The Protestant ethic] and strips it of the powerful religious and symbolic meaning it once had.

'Bureaucracy breaks apart the ownership of property from its control, social independence from occupation, substance from appearances, action from responsibility, obligation from guilt, language from meaning, and notions of truth from reality.

'Most important, and at the bottom of all of these fractures, it breaks apart the older connection between the meaning of work and salvation ["hard work will lead to success"]. In the bureaucratic world, one's success, one's sign of election, no longer depends on an inscrutable God, but on the capriciousness of one's superiors and the market; and one achieves economic salvation to the extent that one pleases and submits to new gods, that is, one's bosses and the exigencies of an impersonal market.'

(From Moral Mazes, ch.8 by Robert Jackall.)


Tags: quote
Authors: ag